Shannan
T. Hearne, CPC, CIR
Shannan Hearne | 1153 Hidden Brook
Lane Clover, SC 29710
Email: shannan@successpromotions.com
Objective
To secure a position which will
further my strengths in marcom, internet marketing, recruiting, and
research where I can add to the vitality and professional outlook of
my employer by utilizing my leadership, communication, and
interpersonal skills. Relocation and travel are both options.
Education
AIRS Training
Certified Internet Recruiter, 2000
Completed AIRS Certified Internet
Recruitment training and passed final exam with 91% score.
Winthrop University
Secondary English Education, 1997
Completed initial course work towards
secondary education degree in the English discipline. Course work
included tutoring, teaching English as a second language, editing,
technical and creative writing. Fine tuned the art of internet
research as a personal tool and assisted classmates in the same.
Winthrop College
BA, English and Communications, 1990
Completed BA in 3.5 years with a
double track in English and Mass Communications. Course work included
literature, technical and creative writing, marketing, grammar, and
core curriculum classes. Served on student government and taught
Computer Science 101 Labs. Served on Student Government Association.
Served as Philanthropy President of Delta Zeta Sorority.
Gaston Day School
College Prep Track, 1987
Graduated second in class. Took
honors and college prep classes. Heavily involved in drama,
cheerleading, basketball, softball, and lower school mentoring. Served
on Student Government Association.
Experience
Flakeboard America
http://www.flakeboard.com
Sales Support, 2-06 to Present
Support of board sales and invoicing
for particle board mills and MDF mills. Tracking of board for
laminate processes. Tracking of warehouse rack jobs.
Austin International.
http://www.electricalconnector.com
Marketing Manager, 1-05 to 8-05
Creation and design of all electronic
and hard copy marketing materials. Design and maintenance of
website. Publication of monthly magazine/catalog.
Photography and digital imaging. Logo designs.
Technisource Direct
http://www.technisource.com
Permanent Placement Manager, 2-01
to 4-01
Hiring and training of account
management and recruitment staff for a brand new permanent placement
technology staffing company. Designed training program. Arranged
facility implementations and office equipment for new employees.
Further developed local candidate database. Sales and marketing to
potential client companies. Customer service and custom relationship
management to new client companies. Reporting to corporate
headquarters. Liaison to sister contract placement company in
Charlotte.
MarketWare Associates, Inc.
http://www.marketware.com
Vice President of Marketing, 6-00
to 12-00
Creation and design of all electronic
and hard copy marketing materials for Computer Consulting/GoldMine
Solutions Partner. Work with GoldMine Customer Relationship Management
package. Development of training and marketing materials. Consulting
and discovery analysis for development of process automation tool bars
for clients and planning of marketing campaigns. New product campaign
design and analysis. Development of marketing plan for new product
launch. Initiation of relationships to lead to channel, partner, VAR,
and affiliate sales force. Writing of proposals, marketing plans, web
site copy, sales models, collateral materials, and pricing models.
Design and implementation of affiliate and reseller marketing
programs. Recruitment of programmers. Database, email, and integrated
marketing. Research and analysis of potential product offerings.
Multiple hats and roles at MarketWare comprise a home-grown menagerie
of one-to-one marketing, database marketing, guerilla marketing, and
entrepreneurial marketing techniques.
The Judge Group/Judge.Com
http://www.judge.com
Senior Technical Recruiter, 1-00
to 6-00
Recruiting of information technology
professionals in support of Charlotte business development.
Implementation of an office and company wide internet recruitment
program. Create all print advertising for office including block ads
for business development and classified and internet advertising for
recruitment. Authored internet recruitment manual now in use by 90% of
entire recruitment staff nationwide.
Sanford Rose Associates
http://www.sra-charlotte.com
Principal, 6-96 to 12-99
Recruiting and Marketing: Find,
screen, and interview candidates for job requirements. Make phone and
in-person marketing calls to new and existing clients. Assist clients
in defining and refining job requirements and deciphering most
important skill sets. Perform database maintenance as necessary.
Schedule phone and in-person interviews for candidates and clients.
Serve as liaison for the extension and acceptance of job offers.
Assist new hires with relocation concerns and resignations. Maintain
contact with new employees in their new jobs. Sell continual customer
service to clients as they formulate new job requirements. Maintain
personal client book. Market full service executive searches. Set and
attain personal goals for recruitment, placement, and marketing.
Conduct reference checks of candidates. Debrief clients and candidates
after interviews. Secure relationships with clients and candidates by
keeping in touch and mailing items of interest as found.
Internet Usage: Research job posting
and resume databases and train coworkers on their use. Post job
listing for client searches. Retrieve resumes for potential
candidates. Research clients. Research new technology and emerging
arenas of computer use. Locate information of interest to candidates
and clients and share via E-mail. Create, edit, and submit web page
material for Sanford Rose Associates including job postings and
marketing pieces. Register all Sanford Rose Associates web sites with
major and minor search engines to ensure the maximum amount of
exposure to both potential clients and candidates. Set up user
accounts for all employees at resume and job posting data banks
throughout the WWW. Utilize both conventional and non-conventional
search techniques to locate not only resumes but web sites of
potential candidates and clients.
Success Promotions
http://www.successpromotions.com/
President, 2-98 to Present
Part Time
Personal business planning and
implementing marketing programs for large and small companies
venturing onto the internet. Utilizing various off-the-shelf and
proprietary programs to create brand name recognition and full service
promotional campaigns for companies. Attainment of highly ranked
search engine listings, classified advertisements, banner placements
and other electronic marketing formats to generate quality traffic to
client web sites. Act as ad agency purchasing outside advertising for
clients. The marketing services provided via Success Promotions are
built upon various schools of thought including guerilla marketing,
one-to-one or relationship marketing, push and pull marketing, and
customer-based business development.
Dixie Staffing Services
Recruiter, 1-96 to 3-96
Designed ad copy, scheduled
interviews, interviewed candidates, took job orders from clients,
placed employees on job assignments, processed time tickets, posted
billable and nonbillable hours, produced payroll checks on automated
system, answered phones, processed workmans comp accident reports and
conducted on-site accident investigations, assisted clients in hiring,
sold staffing services over the phone to new and existing clients.
Wesson, Taylor, Wells, and Associates
Administrative Assistant, 3-94 to
5-95
Handled correspondence, tracked open
Job Orders, tracked Purchase Orders and conversed with client
management when they were out of budget, tracked billable and
nonbillable travel expenses, followed up for billing, rewrote employee
manuals, created Job Order Tracking Manuals, mailed and processed
employee evaluations, tracked sales, assisted in putting together
consulting proposals for new and existing clients.
Alarm surveillance, inc.
Administrative Assistant, 10-92 to
2-93
Answered telephones, processed alarm
orders, coordinated service and installation requests, monitored
shipments from distributor, inside sales, word processing, desktop
publishing, marketing, wrote employee manuals, assisted with creation
and design of databases for customers, alarm systems, monitoring, and
service requests. Designed marketing materials, created flyers and
door hangers, wrote promotional materials.
Customer Service Manager, 2-93 to
2-94
Handled customer complaints, wrote
and mailed new customer information packets, monitored demos for new
two-way voice communication alarm via computer hook-up, scheduled
service and installation for technical department, serviced alarms
when necessary, inside and outside sales. Hired and led the outside
sales force with training and mentoring. Interviewed potential
employees. Exceeded monthly sales goals by as much as 280%. Conducted
presentations at periodic shareholder meetings, answered shareholder
questions about emerging technologies and new products. Designed
$20,000 advertising campaign, tested advertising materials with
potential clients. Led special sales staff workshops.
Computer skills
Microsoft Windows, Windows 95,
Windows 98, Windows NT, Novell Networks, Windows Peer-to-Peer
networking, Wordperfect, Corel Suite, MS Office, MS Office 95, 97,
MS Office Pro, Lotus Notes, Claris Works, MacWrite, MacDraw, MS
Word, Dbase III and IV, Lotus 1-2-3, Excel, As-Easy-As, PageMaker,
Harvard Graphics, Microsoft Publisher, WordStar 2000, Q&A
database, Resumate, EZAccess, FoxPro database, GoldMine, Microsoft
Scheduler, Microsoft Exchange and Outlook Email Programs, LANs,
Netscape Navigator, Internet Explorer, Help desk assistance,
Customer Relationship Management packages, Sales Force Automation
packages, WWW, internet technologies, Search Engine usage,
ranking, and placement, Terminal Server, Internet Recruitment,
Internet research, Various online applications. Extensive
experience with desktop publishing and marketing packages.
